Physician-Powered Knowledge Graph

Our core asset is a proprietary, ever-expanding trusted and scalable knowledge graph, constantly fed and vetted by 200+ top-tier leading specialists.

This creates the foundation for multiple vertical SaaS applications built on the same trusted foundation.

HALLUCINATION-FREE ANSWERS

Our platform offers flexible integration capabilities designed specifically for healthcare organizations, featuring white-label solutions and custom implementations that adapt to your unique operational needs.

Built on a scalable architecture that supports diverse use cases across the healthcare spectrum, our technical infrastructure includes a comprehensive RESTful API and SDK with a guaranteed ≥99.9% service level objective, ensuring reliable performance and seamless integration into existing healthcare systems and workflows.

ENTERPRISE API PLATFORM

Our advanced natural language processing technology seamlessly matches patient questions to physician-verified responses through sophisticated semantic matching that ensures accurate, contextual answers every time.

By leveraging video-based responses and rigorous expert oversight, we completely eliminate AI hallucinations, a critical advantage powered by our proprietary cognitive AI architecture with an innovative agentic approach that sets the standard for reliable healthcare information delivery.

AI-POWERED MATCHING ENGINE

Our comprehensive analytics platform provides detailed tracking of user engagement while monitoring both content effectiveness and measurable health outcomes, delivering real-time reporting and insights that enable organizations to optimize their health information delivery and improve patient understanding.

This HIPAA-compliant analytics dashboard empowers healthcare leaders with actionable data to continuously refine their patient education strategies and demonstrate tangible improvements in care delivery and patient comprehension.

ANALYTICS & INSIGHTS

Our comprehensive content library is created and meticulously vetted by the world's leading specialists across 37+ specialty areas, drawing from an extensive ecosystem of shared content. This includes the most trusted medical institutions and associations such as Cleveland Clinic, Yale Medicine, HSS, University of Michigan, American Heart Association, American Cancer Society, and Alzheimer's Association.

This unparalleled scale represents over 40 institutions and 200+ physicians operating under exclusive commercial contracts, ensuring our platform delivers the highest caliber of medical expertise and authoritative health information available in the industry.

TRUSTED MEDICAL NETWORK

Our HIPAA-compliant architecture ensures comprehensive patient data protection through enterprise-grade security protocols and advanced data encryption, operating within a SOC 2 Type II compliance framework that includes multi-layer verification for all medical content, detailed audit trails with comprehensive logging capabilities, and flexible data residency options for international deployments.

This robust security infrastructure provides healthcare organizations with the confidence that all patient interactions and sensitive health information are protected to the highest industry standards while maintaining full regulatory compliance across global markets.

SECURITY & COMPLIANCE

How Does It Work?

Our technology platform combines advanced AI with physician expertise to deliver scalable health information solutions. Built for healthcare organizations, pharmaceutical companies, health systems, and large-scale membership groups requiring reliable, verified medical information.

TECHNOLOGY PLATFORM FEATURES

  • Natural language AI with semantic matching capabilities

  • Physician verification layer prevents hallucinations

  • Multi-modal content delivery (video, text, audio)

  • Enterprise API with flexible integration options

  • Real-time analytics and outcome tracking

  • HIPAA-compliant secure architecture

  • Multi-language support and localization

Technology Architecture Components

AI COGNITIVE LAYER

  • NLP (Natural Language Processing)

  • Semantic matching algorithms

  • Context classification systems

PHYSICIAN VERIFICATION ENGINE

  • Expert review processes

  • Content validation protocols

  • Quality assurance mechanisms

ENTERPRISE INTEGRATION LAYER

  • RESTful APIs for seamless integration

  • Software Development Kits (SDKs)

  • White-label solution capabilities

Mediflix AI Design Principles

RELIABILITY
(NO RISK OF HALLUCINATIONS)

  • Original source content is vetted medical content, regardless of how it was created

  • Agentic AI approach ensures data and answers given to users remains correct and precise

TRANSPARENCY
(CLEAR SOURCES & QUALITY INDICATORS)

  • Every piece of information includes is based on trusted, original sources and the experience of our expert network

  • We highlight the credibility and expertise of other renown content providers

TRUST & AUTHENTICITY
(REAL EXPERTS BEHIND THE CONTENT)

  • Videos and images feature actual medical experts who provide or vet information

  • Users can see and learn from the professionals, enhancing trust and engagement

Outcome Metrics & Evidence

IMPROVED COMPREHENSION

  • 85% of users report knowing more about their health and how to manage it

  • 69% say Mediflix answered questions they would've asked their doctor

RAPID RESPONSE TIME

  • Instant doctor-vetted answers in seconds

  • Real-time AI matching with physician verification

USER SATISFACTION

  • Net Promoter Score: 59% from initial user cohorts

  • 80% → 90% AI answer accuracy increasing with content expansion

CLINICAL ENGAGEMENT

  • 200+ exclusive medical experts across 30+ specialties

  • Representing 40+ leading medical institutions